The privacy policy sets out how Second Nature Aquariums uses and protects any information that you make available to Second Nature Aquariums when you use our website.

Second Nature Aquariums is committed to ensuring that your privacy is protected. When we ask you to provide certain private information by which you can be identified whilst using our website, you can be assured that it will only be used in accordance with this privacy statement.

Second Nature Aquariums may change this policy by updating this page. You should check this webpage periodically to ensure that you are happy with any changes.

This policy is effective from 01 January 2021.

What We Collect

We may collect the following information when you register on our website:

  • Unique username and password
  • Your name
  • Your contact details incl. phone number, email address, billing and shipping address.

No information will be collected from browsing our website. Once you have registered and created your profile on our website, your personal details will be stored in Second Nature Aquariums database so we can make your online purchasing experience easier and more convenient in the future. It also allows us to provide you with prompt assistance should you contact us for support.

What We Do With The Information We Collect

We require this information to process your order in a timely manner and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send out promotional emails and newsletters (e.g. new products, special offers or other information) using the email address which you have provided to us.
  • We may use the information to customise the website according to your interests.

The information will be kept confidential and at no time will that information be traded, swapped, exchanged or sold to any other parties or companies. We may share this information and only that information which is absolutely necessary, with those third parties that are involved in the order process. For example, the financial institution that issued or handled your payment details and the shipping carrier that delivers your order.


We are committed to ensure that your provided information is kept secure against unauthorised access, alteration or deletion. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, you are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify us immediately of any unauthorized use of your account or password, or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow website applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may however prevent you from taking full advantage of our website.

Links To Other Website

Our website may contain links to other websites of interest or for more information about certain products. However, once you have used these links to leave our website, you should note that we do not have any control over that other independent third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting those websites and such sites are not governed by this privacy statement. You should exercise caution and check the privacy statement applicable to that website in question.

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