Welcome to our website. This online store is provided by Second Nature Aquariums, and should make your shopping experience more convenient as well as providing you with valuable information on all our products. Please take your time to select your items. If you require more information please don't hesitate and contact us prior to purchasing for complimentary advice and information. We reserve the right to cancel any order and refund the customer if any mistakes occur during the ordering process. Please contact us ASAP if you have completed an order in error.
Selected Items in your shopping cart are not reserved for you until you have completed the checkout process and a confirmation email has been sent. Orders are not binding until full payment is received and accepted by Second Nature Aquariums. All payments are to be made in full or charged when invoiced. Payment for the full amount of the order must be received before we will process your order further.
We accept the following payment options for your order on checkout:
- PayPal or Credit Card payments - immediate Clearance via the Paypal secure website, or you can send money to ‘firstname.lastname@example.org’
- Direct Bank Deposit
ACC Name: Second Nature Aquariums
ACC No: 000011126
Bank: First Choice Credit Union
When making payment by Direct Deposit, please use your name and/or Order No as reference.
Store Pickup (available for livestock, dry goods and aquariums)
Second Nature Aquariums offers a convenient ‘Store Pickup’ option for local Customers to pick up their livestock, aquariums and dry goods after completing their order and payment online. On pickup of their order, the Customer will be required to produce the order number or a printout, accompanied by Photo Identification (e.g. Driver’s License). We will not release the goods without this.
Once the Buyer places the order on our website with the ‘Store Pickup’ shipping method, the order will be automatically picked (packing charges may apply). Once the order has been packed and is ready for pickup, the Buyer will receive an email or sms notification that the order is ready for pick up. On pickup, your order is already packed and cannot be exchanged for other livestock or products instore. Additionally, our Dead on Arrival Guarantee (DOA) does not apply for Store Pickup.
Our Pickup location for local Buyers who have already pre-paid their order via the ‘Store Pickup’ method is: 161 Summer Street, Orange NSW 2800